Shipping policy

Shipping Policy

Thank you for shopping with Rootiva!

Processing Time

* Orders are processed within 1–3 business days after your order is placed.
* Orders are processed Monday through Friday, excluding holidays.

Shipping Time

* Standard shipping typically takes 3–7 business days within the United States.
* Delivery times may vary depending on your location and carrier delays.

Order Tracking

* Once your order has been shipped, you will receive a confirmation email with your tracking number.

Shipping Delays

* While we do our best to deliver your order on time, delays caused by weather, holidays, or shipping carriers may occasionally occur.

Incorrect Shipping Address

* Please ensure your shipping address is correct before placing your order. Rootiva is not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: rootivaly@gmail.com